Support

How long does the Premium Membership last?

Once you purchase the membership, you can access to Zentrone Premium forever! It's a Lifetime membership, so there is no monthly or yearly recurring subscription.

How to send a gift card?

You can buy and send the gift card at someone's email address in the Homepage in Zentrone app. The recipient will immidiately get a gift card and they can redeem it from settings in Zentrone app.

Can I use Zentrone offline?

Our app works only when online, so you need to be connected to the internet. The app loading speed will depend on your internet speed and connection.

How to reset my password?

To change your current password, go to Setting > Account settings > Change password. You'll have to enter your current password in order to set up a new one. If you forgot your password, on the sign in page click "Forgot password?" and follow the instructions.

How do I delete my account?

To change delete your account, go to Settings > Account setting > Delete account. You'll need to enter your account password in order to delete your account. Once the account is deleted, all you data will be permanently removed from our servers.

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